The Patient Service Rep reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. This position will have comprehensive knowledge of CPG patients' needs and will work in partnership with

Ensures all exams are ordered correctly in HIS/RIS, charged and tracked accurately. Communicates with patient before procedure, explains risks and what can be expected; communicates during procedure to monitor safety and comfort. Obtains complete patient history for radiologist to assist in rendering results. Enters data such as type of scan, selects proper transducer and

Performs phlebotomy and other lab specimen collections per age related standards and in accordance with departmental policies, protocols and procedures. Demonstrates AIDET model and optimizes patient safety to reduce the likelihood of medical/health care errors. Receives and reviews physician orders; ensures that all necessary information is included for appropriate lab s

Collects and analyzes data, identifies expected outcomes, develops and implements an individualized plan, coordinates care delivery and evaluates progress toward attainment of outcomes. Directs care and determines the appropriate utilization of any assistant involved in providing direct patient care. Collaborates with patient, family, physicians and ancillary staff. Creat

Investigates and quells hospital incidents and disturbances to maintain patient, visitor, and associate security. Notifies appropriate city officials (police and fire) and prepares descriptive reports for supervisory personnel. Performs regular perimeter and internal patrols of the hospital buildings and grounds to assure protection of patients and property and to prevent

Performs a comprehensive assessment on all assigned patients as evidenced by completed documentation. Supports patient/family/spiritual/cultural needs when assessing the patient and family needs for teaching; identifies the patient's learning level and readiness, and documents education record. Communicates changes in patient's condition promptly. Utilizes appropriate nur

Presents a friendly, approachable, professional demeanor and appearance. Demonstrates teamwork by helping co workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others. Manages work schedule efficiently, completing tasks and assignments on time. Provides app

Must perform a clinically competent routine electroencephalogram and long term epilepsy/continuous electroencephalograms for neonate through geriatric populations. Must be adept at a variety of application processes, including collodion and paste. Must pass internal training and show proficiency in the recognition of normal and abnormal waveforms. Must be able to work wit

Performs a comprehensive assessment on all assigned patients as evidenced by completed documentation. Supports patient/family/spiritual/cultural needs when assessing the patient and family needs for teaching; identifies the patient's learning level and readiness, and documents education record. Communicates changes in patient's condition promptly. Utilizes appropriate nur

Investigates and quells hospital incidents and disturbances to maintain patient, visitor, and associate security. Notifies appropriate city officials (police and fire) and prepares descriptive reports for supervisory personnel. Performs regular perimeter and internal patrols of the hospital buildings and grounds to assure protection of patients and property and to prevent

Performs a comprehensive assessment on all assigned patients as evidenced by completed documentation. Supports patient/family/spiritual/cultural needs when assessing the patient and family needs for teaching; identifies the patient's learning level and readiness, and documents education record. Communicates changes in patient's condition promptly. Utilizes appropriate nur

Develops individualized treatment plans for patients, in collaboration with the patient, their family and the health care team. Coordinates and leads care conferences on patients with length of stays greater than 7 days. Documents unusual occurrences and patient relations issues; makes appropriate referrals to risk management, infection control and quality departments. As

Collects and analyzes data, identifies expected outcomes, develops and implements an individualized plan, coordinates care delivery and evaluates progress toward attainment of outcomes. Directs care and determines the appropriate utilization of any assistant involved in providing direct patient care. Collaborates with patient, family, physicians and ancillary staff. Creat

Performs phlebotomy and other lab specimen collections per age related standards and in accordance with departmental policies, protocols and procedures. Demonstrates AIDET model and optimizes patient safety to reduce the likelihood of medical/health care errors. Receives and reviews physician orders; ensures that all necessary information is included for appropriate lab s

Performs phlebotomy and other lab specimen collections per age related standards and in accordance with departmental policies, protocols and procedures. Demonstrates AIDET model and optimizes patient safety to reduce the likelihood of medical/health care errors. Receives and reviews physician orders; ensures that all necessary information is included for appropriate lab s